Home » FAQ


Q: How do I place my order?

A: Select your interested product item, send us inquiry to sales@yanteen.com , our professional sales will reply you in 24hours. Or please freely contact us by online service that add our Skype: yanteen02

Q: How do I pay my purchase?

A: We accept TT, Western Union, PayPal, Money Grame etc.


Q: How many days for delivery?

A: Generally after confirming payment, about 3- 5days for sample order, about 5-15days for bulk order.


Q: Which kind of shipping way will you arrange?

A: It’s up to you, by express (DHL, FedEX, TNT, EMS, China Post, HK Post etc), by Air, by Sea.


Q: Is there any tracking number for my item?

A: Yes, we will offer you tracking number for every order. You can view shipment status on relative website.


Q: How about the after sales service?

A: We offer one year warranty. Always be here for you even if beyond limitation.